INTRODUCTION
ABOUT
E-COMMERCE
What is E-Commerce?
E-Commerce
(Electronic Commerce E-Business or E-Tailing) can be defined as:
The buying
and selling of goods and services on the Internet, using the World Wide Web.
A more
detailed explanation is difficult because the nature of E-Commerce is
constantly changing.
It involves
business transactions over the Internet.
Recently
technological developments now allow E-Commerce transactions to take place
mobile phone using and television, and the marketplace is growing rapidly.
The
Internet has become the 24-hour convenience store with a worldwide audience.
Some businesses won't survive if they ignore E-Commerce.
E-Commerce
is the way of the future, and organizations can't afford to ignore the
opportunities that this fantastic new medium brings. The development and rise
of E-Commerce in recent years has been the biggest challenge to face
organizations.
E-Commerce
is more than just selling on a website, and whilst the use of E-Commerce will
vary widely between companies it will be driven by business needs rather than
technology.
E-Commerce
Diagram
Driving Forces for E-Commerce
Ø Market and
Economic Pressures
§ Strong
competition
§ Global
Economy
§ Extremely
Low Labour Cost in Some Countries
§ Frequent
Changes in Market demands
§ Increase
Expectation of Consumers
§ Awareness
Among Consumers
Ø Societal
And Environmental Pressures
Government
Regulations
Reductions
in Government subsidies
Rapid
Political Changes
Ø Technological
Pressures
Rapid
Technological Changes
Innovative Technologies
Information
Overload
Digital
Convergence
Pros of E-commerce
- Cost
effective and Time saving
- Better
Productivity against competitors
- Consumers
have an access to a wider range of products
- Allows
small businesses to mix with the big business online
- Provide
benefits to suppliers of goods and services
- Business is
Open 24 x 7 x 364 7/8
- Messages
spreading (world wide market space)
- Help
protect against frauds and theft losses
- Thinking
Outside the Globe
Cons of E-commerce
- Inability
to Feel the Physical
- Trouble
recruiting and retaining employees
- Consumers
feel less confident with their credit card numbers
- Customer
Service and Relation Problem
- Unreliable
respect to Payment Method
Architectural Framework
Components
of this framework are:
Ø Network
Infrastructure
Ø Multimedia
Contents And Network Publishing Infrastructure
Ø Messaging
And Information Distribution Infrastructure
Ø Common
Business Services Infrastructure
Ø Public
Policy And Technical Standards Policy And Technical Standards
THANKS AND WARM REGARDS